Privacy Policy

1. Introduction

This Privacy Policy explains how Mahiran Digital Sdn Bhd (“Company”) collects, uses, stores, and protects your personal information when you use our website, systems, applications, or services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

The Company may collect personal information including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Address

  • Login credentials

  • Device or browser information

  • IP address

  • Any information submitted through forms, systems, or communications

3. How We Use Information

Your information may be used for:

  • Providing products and services

  • Customer support and communication

  • Appointment and demo management

  • Project implementation

  • Billing and invoicing

  • Security and authentication

  • Service improvements and analytics

  • Legal and compliance purposes

4. Data Protection

The Company takes reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no internet-based service or electronic storage method is completely secure.

5. Information Sharing

The Company does not sell or rent personal information to third parties.

Information may only be shared:

  • With authorized employees or partners involved in service delivery

  • When required by law or legal authorities

  • For hosting, infrastructure, or technical support purposes

  • With user consent

6. Cookies & Tracking

Our website or systems may use cookies or similar technologies to improve user experience, analyze traffic, and enhance system functionality.

Users may disable cookies through browser settings, although certain features may not function properly.

7. Data Retention

Personal information may be retained for operational, legal, security, and business purposes as reasonably necessary.

The Company reserves the right to delete inactive or unnecessary data when appropriate.

8. User Rights

Users may request to:

  • Access their personal information

  • Correct inaccurate information

  • Withdraw consent where applicable

  • Request deletion of personal data subject to legal or operational requirements

Requests may be submitted through the Company’s official communication channels.

9. Third-Party Services

The Company may use third-party services including hosting providers, payment gateways, analytics tools, cloud services, or communication platforms.

The use of such services may be subject to their respective privacy policies and terms.

10. PDPA Compliance

The Company is committed to handling personal data in accordance with applicable laws including the Personal Data Protection Act 2010 (PDPA).

11. Changes to This Policy

The Company reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions will take effect upon publication.

12. Contact Information

For inquiries regarding this Privacy Policy or personal data matters, please contact:

Mahiran Digital Sdn Bhd
Email: [email protected]
Website: Mahiran Digital